The HOA Board and PAMCO Management Company have the ability to issue warning letters, impose fines, work with an attorney to place liens on properties, and to foreclose on properties as a last resort.
These processes take time to research, vote on, and bring to resolution. If you have an immediate safety concern, you must contact the appropriate City of Pflugerville department to get a quick resolution. Several helpful departments include Police, Fire, and Code Enforcement. If you are not sure which department can help you, contact the Citizens Communication Line at 512-251-4004.
Q: There are vehicles parked in the street that pose a safety issue. Who do I contact?
Update 10/3/12 - When the CC&R's were drafted and submitted 10 plus years ago, a restriction covering on-street parking was included. However, Springbrook HOA does not actually have jurisdiction to enforce this restriction. We need a super majority of homeowners to vote in order to remove this restriction from the CC&R's, and have been unable to obtain the needed votes. The on-street parking restriction is not enforceable by Springbrook HOA. If you have a safety concern, please contact the City of Pflugerville Code Enforcement Department to resolve the issue.
Q: My neighbors are causing a nuisance. Who do I contact?
The Springbrook HOA does not function as a police force or intervene in domestic disputes beyond issuing warning letters, fines, etc., which are generally slower processes to getting a resolution, and most situations fall outside of our ability to resolve. If you have a problem with a neighbors behavior or actions that you need a quick resolution for, immediately report it to Pflugerville PD, and Pflugerville Code Enforcement.
Q: What is Code Enforcement and what do they do?
Code Compliance Officer is defined by the Texas Department of Health, which regulates and sets standards for code enforcement. There are currently two Code Enforcement Officers positions for the City of Pflugerville.
Code Compliance is the inspection, improvement and rehabilitation of environmental hazards in public and private premises by determining the presence of fire or health hazards, nuisance violations and unsafe building conditions. The City enforces its standards and requirements through the Pflugerville Code of Ordinances.
Junked Vehicles:
An automobile unable to run under its own power
Not current on licenses and inspection
Is totally or partially wrecked, dismantled, or discarded
Is parked for 15 to 30 consecutive days without moving
Located any place visible from a public place or public right-of-way
Are detrimental to the safety and welfare of the general public, tending to reduce the value of private property, to invite vandalism, to create fire hazards and to damage the economic welfare of the City.
Nuisance Ordinance:
A public nuisance is defined in the City of Pflugerville’s Code of Ordinances is any act, thing, occupation, condition, or use of property that is of such a nature and continues long enough to:
Substantially annoy, injure or endanger the comfort, health, repose or safety of the public.
Greatly offend the public morals or decency; or
Unlawfully and substantially interfere with, obstruct, or tend to obstruct or render dangerous for passage any street, alley, highway, navigable body of water or other public way.
Citizen's Rights:
Certain laws and court rulings protecting all citizens’ right to privacy and the code enforcement officer’s actions may be limited. In witnessing a violation, court rulings require the violation be in plain view of the officer's sight. Violations hidden from view, require the property owner's or occupant’s permission for the officer ton inspect, or the officer must obtain a search warrant based on reasonable knowledge of the alleged violation.
Complaints, Inspections and Notices:
All complaints alleging the existence of a public nuisance must be filed with the Code Enforcement Officers. The officers will respond promptly to inspect the premises, and make a written report on the findings of the inspection. Whenever practical, photographs of the premises will be attached to the written report.
If the Code Compliance Officer determines there is no public nuisance presenting a danger to the public health, safety, and welfare, the complainant may present its case to the City of Pflugerville Municipal Court. The complainant must comply with all rules of the court, including payment of filing fees sufficient to cover court costs. The complainant bears the burden of proof in any case before the court.
Q: What is the contact info for Code Enforcement?
Office # 512-670-5720
Pflugerville Justice Center
1611 E. Pfennig La.
Pflugerville, Texas 78660
P.O. Box 679
Pflugerville, Texas 78691
Mike Wilson - Code Compliance Officer mwilson@pflugervilletx.gov
Henry Grobert - Code Compliance Officer hgrobert@pflugervilletx.gov