Q: I would like to make changes to my home, or add a deck, what should I do?
Please contact the Architecture Committee (ACC) for advice and approval BEFORE starting work. Projects that are not pre-approved may have to be removed at the home owners expense. You will also need to check with the City of Pflugerville to see if your project requires their approval and get any needed permits.
Approval Request Form
Q: I submitted a request for approval, but I have not heard back yet, what should I do?
Please make sure to allow plenty of time for the approval process before scheduling a project. The time it takes to approve or deny your request depends on the extent of your project. The ACC is all volunteer, and they have to review the requests in their free-time, so it is unreasonable to expect next-day turnaround for your request. That being said, if two weeks or more have passed and you have not heard anything, please email the HOA Board and the Property Management Company, and we can help follow-up on it.
Q: I submitted a request and it was denied. What options do I have now?
You may change details of your request and re-submit it.
You may contact the board and management company and ask us to review it.
You may make your case for approval at the next HOA Meeting.
Some requests may be outside of our ability to approve because they would require 67% or more of all the homeowners to participate in a formal vote to make the change. In these cases, our hands are usually tied, and we will have to enforce the CC&R's.
Q: I did not know I had to get approval first so I made a change without approval, and now I am getting letters telling me I have to remove it. Do I have to do this? Do I have to pay for it / eat the cost?
Yes. All homeowners are notified that prior approval is needed to make changes when they purchase their home and receive the initial HOA information packet. That served as formal notice, whether or not you actually read it. The information has also always been on our website, and is pretty standard practice for any HOA in the country. If you feel that your case deserves special review, please contact the HOA Board and the Property Management Company to request a meeting. If we feel that your project would not have been approved, and violates the CC&R's for the community, we may uphold the demand that you bring your property back to the previous condition at your own expense.
Q: Does Springbrook allow Xeriscaping?
Yes. Please refer to our Xeriscaping Guidelines for more information. Click HERE